Shipping & Returns

Orders placed before 1pm EST on a business day are processed the same day. Orders placed after 1pm, on weekends or on public holidays are processed the next business day.

You'll receive a confirmation email as soon as your order is placed, and a second email with tracking details once it ships.

We currently ship to all 50 US states, including APO/FPO addresses. International shipping is coming soon.

Delivery times are estimates from the day your order ships and may vary during peak seasons.

Once your order ships, use the link in your shipping email or visit our Track My Order page with your order number and email address.

If you're not completely happy with your purchase, you may return it within 30 days of delivery for a full refund to your original payment method.

• Unopened products in their original packaging are eligible for a full refund.
• If a product you've opened doesn't agree with your skin, contact us within 30 days — we'll happily offer a refund or exchange.
• Gift cards, sample sizes and items marked Final Sale cannot be returned.

• Email doriaofficial1@gmail.com with your order number and the items you'd like to return.
• We'll reply within one business day with a prepaid return label (free for US orders).
• Pack your items securely and drop the parcel off at any carrier location.
• Once your return arrives, refunds are processed within 3–5 business days. Your bank may take a few extra days to show it.

If your order arrives damaged, defective or isn't what you ordered, email us within 7 days of delivery with your order number and a photo. We'll send a replacement or issue a full refund — no need to send anything back.